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Over 510 million memories preserved Hand-scanned, one photo at a time

Hands holding an old family photo print beside a phone showing the same photo scanned

What You Get

Photos fade over time, and digitizing is the only reliable way to preserve them. Here's what you get when you scan with us.

Sharp, high-quality scans

Every photo is scanned at 600 dpi. You can enlarge a photo up to 2x, zoom in on a face, or print copies and it stays clear. It's high enough for all of that, without magnifying the grain of the paper.

Safe & secure, right here in the USA

Every photo is scanned, corrected, and checked at our own U.S. facility. We never outsource your photos. From the moment your box arrives, each item is weighed, logged, and monitored on camera 24/7. Trained technicians handle your prints by hand, and your originals always go back to you exactly as they arrived.

10-day processing available

Most orders are completed 5 - 6 weeks after we receive your box. If you need your photos sooner, expedited service gets them processed in as little as 10 days. Every photo is still scanned by hand and corrected by a trained technician, so faster never means less careful.

Start Scanning

How Photo
Scanning Works

We've designed the whole process
to be as pain-free as possible.

Step 1: Mail us your photos

Pack your prints in a sturdy box and send them to us.

Step 2: We scan and fix each photo

We scan every photo by hand, then clean it up. A trained technician checks every one.

Step 3: Get your photos back, digital

Get your digital photos in the Kinoke app, your online gallery, or on a USB or hard drive. Your original prints come back too.

Start Scanning
Step 1
A courier handing over a shipping box
Step 2
A gloved hand feeding a film strip into a scanner
Step 3
A hand holding a phone showing the scanned photo gallery
A faded, scratched portrait on the left and the same portrait restored on the right

What We Fix on
Every Photo

Many scanning services just scan your photos and send them back. We go further. Every photo comes with these fixes, all included in the standard price.

  • Professional color correction
  • Red eye removal when needed
  • Image orientation
  • Photo cropping
  • Light scratches and dust removal

For images that need extra care, we also offer restoration services.

We Scan by Hand

We know how much your memories mean to you, so we treat your photo prints like our own. Every photo is scanned by hand, one at a time. We never use auto-feed machines, which can bend and jam prints. Each print is placed carefully on a professional flatbed scanner, and a trained technician reviews every result. Software helps, but a real person checks every photo.

Start Scanning
A technician in white gloves placing an album page on a flatbed scanner

Simple, Fair Pricing

Choose the digitizing option that works best for your collection.

Pay-Per-Piece

A family photo print with a mounted slide and a strip of negatives

À la carte pricing

Best for smaller collections Pay for the individual items you send.
  • Custom per-piece pricing based on format
  • Review photos online before payment
  • Ideal for small or specialized projects
  • Discard up to 20% of scans you don't like
Start Scanning

ScanCafe Kit

The ScanCafe kit box with a VHS tape, film reels, slides and photos

Flat-rate pricing

Best for larger collections One flat rate for everything that fits.
  • No counting or itemizing
  • Mix photos, slides, negatives, tapes, and more
  • Four kit sizes for different collection sizes
  • Prepaid shipping box delivered to your door
Order Your Kit

We Digitize Other Formats Too

Have other photos, film reels, or videotapes you'd like to preserve? Explore our other digitizing services to find the right solution for your old media.

Frequently Asked Questions

Why it makes sense to use a photo scanning service

Most people think they can invest in a quality scanner and do the photo scanning themselves. They believe that if they gather all their photos from across shoeboxes and other places and start feeding them into a scanner, they can finish the project over a weekend.

Reality may prove to be a little different. There are significant hidden costs involved in trying to do this yourself. As this article indicates, the DIYer can expect to spend 7.5 minutes per image when scanning photos at home. That includes the time required for scanning as well as editing the digital image for color shifts, scratches, fading etc. And this is after they are past the learning curve involved with the process. According to reliable research, the average American adult has 3000 analog images in their possession. If you do the math and multiply that by 7.5, that's 22,500 minutes in total that are needed to complete the task! Put another way, that's 10 weeks or 47 Saturdays at 8 hours a day.

So, the DIY route may not really be the most cost-effective way to scan photos, especially when you are looking at a large collection. A better strategy might be to cull your photos to the extent that you can (remove duplicates, blurry prints, those that are not focused on anything in particular) and send it off to a reliable professional photo scanning service like ScanCafe who can get the job done - quickly and effectively

What is DPI and why does high resolution matter – 3000 dpi and 600 dpi?

DPI is a common, often misunderstood technical term that stands for "dots per inch." DPI designates the number of pixels per linear inch that a scanner produces in a scan file. The higher the dpi, the larger the scan is in pixels and megabytes, which means larger files.

At ScanCafe, we think high resolution is important because you never know what scans might be used for in the future (e.g. making prints). In general, a scan needs to have high enough resolution to enlarge, print, and crop from the scan file. On the other hand, it's possible to scan with too high a resolution – in some cases, highly detailed scans can actually pick up and magnify the grain of the paper (if a print) or the film itself (if a negative or slide). We think our standard resolution of 3000 dpi for 35mm slides and negatives and 600 dpi for paper photos strikes the right balance.

What type of box should I ship my images in?

Please only use secure and sturdy boxes to ship your precious images. DON'T use flimsy department store boxes (e.g. Macy's or Nordstrom), Kleenex boxes, thin paper/cardboard boxes, moving boxes, or shoeboxes. In addition, you should never use bubble mailers because the contents will likely be damaged. Always be careful to fully tape up the box on the top and bottom. The UPS store or your local post office has appropriate shipping materials. Here are UPS guidelines for proper packaging:

  • Use a rigid box with flaps intact
  • Remove any labels, specific material indicators, and other previous shipment markings on the box that aren't applicable
  • Wrap all items separately
  • Use adequate cushioning material
  • Use strong tape designed for shipping
  • Don't use string or brown paper overwrap
  • Use a single address label that has clear, complete delivery and return information
  • Place a return address label inside the package
How long do my images take to upload to our cloud account?

Soon after you update your cloud credentials, it will take 24-48 hours for your high-resolution images to get uploaded to your cloud account. You will receive an automated email as soon as the upload completes.

What kind of photo scanners do you use?

We use top-rated Epson 4490 flatbed scanners.

What Our Customers Are Saying

Friendly, first-class service. My most recent project involving the scanning of a few hundred photos, many over 75 years old, was fantastic. The finished qualit...

Ronald Pulliam

When I started this process I was skeptical. How can I just pack up all my precious pictures and send them off somewhere? As it turned out this was the best thi...

Donna King

I sent about 130 pictures in to be put on a USB stick, and very pleased with the result. Digital images look great, and I shared with my family. Very happy with...

Stu Wicklund

ScanCafe was a great place to have my photo negatives turned into digital images. The images came out great and the negatives came back to me in perfect conditi...

Jeff Stanford

I just finished downloading the digital files from a dozen old 16MM family films that I submitted. All of them were shot in the mid to late 1950's and were sure...

Bill Reed

Scancafe delivered high quality 35 mm slide scan as promised. Customer service was effecient. Important memories were rescued :)

Tomas Ganz

Helpful staff, careful treatment of our slides, great care with keeping slides in order, and packaging them for posting. Highly recommend

Jeffrey Cheyne

I have trusted ScanCafe (nee GoPhoto) with many, many treasured photographs over the years. They are always returned exactly the way I sent them and I am absolu...

Rhonda H

Great service and quality wrt digitizing some of my APS film.

Cindy Mcgovern