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Sam's two cents.

Sam Allen

ScanCafe CEO Sam Allen weighs in on industry events, company news, and more.

100,000,000 Scans and Counting!

100 million scans
35mm color clideAt ScanCafe, we’ve just hit our biggest milestone yet: we’ve scanned over 100 million pieces of media!

That incredible number is thanks to you, our customers, and it means we’ve scanned more media than any other scanning service out there.

So, what kind of media was the 100,000,000th?

A 35mm color slide!

Our Memorial Day Mural

14MEMORIAL-mural

Click to enlarge

During the recent Memorial Day holiday weekend, we asked you to send us photos of loved ones who have served our country. To honor those service members, past and present, we turned your photos into a mural.

2014 News

We are excited to tell you about the changes coming this June, including great new features, as well as a long-anticipated price adjustment, going in effect June 1st.

FREE Digital Downloads with all orders

Until now, Digital Downloads have been available as a paid upgrade, or with US Express orders. Now, we’re making this option available free with all orders.

New: Cloud Storage

Backing up your images to an offsite location is one of the best things you can do for your scanned memories. Over the course of the summer, we’ll begin enabling you to connect your account directly to the most popular cloud services or photo-sharing sites — at no cost.

Cloud storage means you will not have to worry about your DVDs getting scratched or lost — your scans will be safe, and available for sharing at the click of a button.

New: 5000 piece Value Kit

We’re introducing a 5000-piece Value Kit to maintain our most attractive discount. At 33% off our A La Carte service, you’ll pay just 22¢ per scan. That’s currently our very best standard scanning price.

Price adjustment on June 1st, 2014

Over the last five years we have been able to maintain the same prices even through the worst economic downturn, thanks to our zeal for technology and process improvement. However, the rising costs of labor, energy, and transport now make a small price increase necessary.

Putting quality first is at the heart of who we are. We could never “manage” costs by compromising the quality or the safety of the memories you entrust to us. And even with these price adjustments, ScanCafe remains by far the best value in the industry.

Here’s a brief summary of the changes:

  • Standard media (paper photos 8×10″ or smaller, 35mm color slides and 35mm color negatives) will now be priced at 33¢ per scan — a 4¢ increase per scan.
  • Non-standard media, pro options and USA Express service will also be adjusted to reflect cost increases. Videotape and movie film conversion rates will remain unchanged. All changes will appear on our full price list after June 1st.
  • Again, none of the price increases go into effect until June 1st. Place an order before midnight PT on May 31st and you are guaranteed our old prices. You can then take as long as you like to ship your originals to us.
As I hope I have made clear, all the things that make ScanCafe the industry leader – our exceptional quality, customer service, commitment to value, state-of-the-art scanning technology, and expert manual scratch removal and color correction – remain unchanged. If you have any doubts, don’t hesitate to call us: 1-866-234-3909

 

We are honored by your trust in us, and look forward to preserving many more of your most cherished memories.

 

Get our pre-June 1st pricing now
Here’s how:

• Simply place an order by midnight PT on May 31st to receive the pre-June price rate. Once the order is placed, the price is locked in. You can then mail your originals to us at your convenience, no matter how late after June 1st that might be.

• For orders already placed, no action is required. Your pre-June prices are guaranteed, even if you don’t send in your originals until after June 1st.

Holiday Shipping Dates at ScanCafe

Please note: customer service inquiries are answered fastest at admin@scancafe.com. We will also have special holiday customer support hours from 7am to noon, PT, on December 24th.

There are 4 kinds of holiday-related ScanCafe gifts that we can deliver by December 23, 2011, depending on when you place your order:

GIFT DELIVERY REQUIREMENTS
ScanCafe standard media scanning For orders of 5,000 standard media scans or less, holiday delivery is guaranteed if we receive your originals by November 8th. To ensure holiday delivery, you must also complete the review and checkout process within 24 hours of when your scans are online. Please note, orders containing non-standard media (medium format, large format, black & white negatives, etc.) may take longer and are not guaranteed for holiday delivery.

With Express Service, available as a small surcharge per order of 400 standard media images or less, we must receive your originals by December 13th, so that you can download your high-resolution scans by December 18th.

ScanCafe Gift Card For physical delivery, order must be placed online by December 10. For electronic delivery, order may be placed as late as Christmas Eve!
ScanCafe Gift Box and Value Kit, complete For Gift Boxes to be completed and returned in time for December 23, we need to receive the Gift Box, filled with images, in Burlingame, CA by November 21st. For us to deliver an empty Gift Box (so it can be a present under the Christmas tree, etc.), we need to receive your order by Dec 12, if you plan on ordering it with regular UPS Ground shipping.

Our 60 Millionth Scan

60 million scans

Thanks to you, ScanCafe has just hit a major milestone: We’ve scanned our 60 millionth piece of media!

Not only does that make us the #1 scanning service, we’ve scanned far more photos, slides, videos and negatives than any other service out there.

So, what kind of media was number 60, 000, 000?

A VHS-C — that is, a video tape!

If you guessed correctly during our promotion, you’ll receive an additional 20% off your order, and we’ll let you know via email.