MyHeritage gives you more than just storage for your digitized memories—making it a more interactive and discovery-driven experience than standard file storage.

With your files safely uploaded to your MyHeritage account, you can:

• Colorize, enhance, repair and animate old photos using powerful AI tools
• Build your family tree tag the people in your photos, and discover more about them
• Search billions of historical records to discover more about your ancestors
• Share your memories easily with family members in a secure, organized space

It’s the perfect next step after digitizing. Connecting your old photos and videos to your family tree can lead to meaningful discoveries that bring the past to life.

We digitize a wide range of standard media types, including photos, slides, negatives, film reels, VHS tapes, MiniDV, Hi8, Betamax, audio cassettes, and more. Beyond these, we also offer digitization for a variety of special sizes and unique formats. For a complete list and further details, please visit: https://www.scancafe.com/order/media If you have questions about specific formats, feel free to contact us at: [email protected]

Absolutely. You can create a MyHeritage account at any time to start building your family tree, exploring historical records, and using photo enhancement tools—even before your files are uploaded.

If you already have a MyHeritage account, just be sure to use the same email address for your ScanCafe order. This ensures your files are automatically uploaded to your existing MyHeritage account once they are digitized.

That’s okay! You can choose an alternate delivery method at checkout—such as cloud storage and download via ScanCafe, USB, or external hard drive. Using MyHeritage is optional.

At checkout, you’ll select one or more delivery methods:

• Upload to your MyHeritage account
• Download via ScanCafe Cloud
• Receive a USB drive or external hard drive

We recommend the MyHeritage option for secure online access and advanced family history tools.

Yes! MyHeritage makes it easy to share media and collaborate on your family tree with relatives. You can invite family members to view photos, add stories, and contribute new information about your shared family history.

File upload timing depends on the size of your order. Most orders are completed in about 3 weeks, but this can vary. If you’re in a hurry, you can place a rush order and receive your digital files in as little as 10 days.

Both ScanCafe and MyHeritage take your privacy seriously.

At ScanCafe, your media is handled with care in a secure, monitored facility. Once your files are uploaded to MyHeritage, they are stored in a private account accessible only to you.

On MyHeritage, your digitized memories are yours and yours alone. You maintain full control over who can see your photos, videos, and family tree, and you can update your privacy settings at any time.