Please note: customer service inquiries are answered fastest at [email protected]. We will also have special holiday customer support hours from 7am to noon, PT, on December 24th.
There are 4 kinds of holiday-related ScanCafe gifts that we can deliver by December 23, 2011, depending on when you place your order:
|ScanCafe standard media scanning||For orders of 5,000 standard media scans or less, holiday delivery is guaranteed if we receive your originals by November 8th. To ensure holiday delivery, you must also complete the review and checkout process within 24 hours of when your scans are online. Please note, orders containing non-standard media (medium format, large format, black & white negatives, etc.) may take longer and are not guaranteed for holiday delivery.
With Express Service, available as a small surcharge per order of 400 standard media images or less, we must receive your originals by December 13th, so that you can download your high-resolution scans by December 18th.
|ScanCafe Gift Card||For physical delivery, order must be placed online by December 10. For electronic delivery, order may be placed as late as Christmas Eve!|
|ScanCafe Gift Box and Value Kit, complete||For Gift Boxes to be completed and returned in time for December 23, we need to receive the Gift Box, filled with images, in Burlingame, CA by November 21st. For us to deliver an empty Gift Box (so it can be a present under the Christmas tree, etc.), we need to receive your order by Dec 12, if you plan on ordering it with regular UPS Ground shipping.|