How video works

Our approach to scanning has always been to make it high-quality, safe, and easy, and we've brought that philosophy to transferring video tapes to DVD. For more about how easy it is, read on.


1. You Order

2. You Ship to Us

3. We Scan

4. We Ship to You

5. You Enjoy & Share

 



You place your order


  • Place your order using our online order form
  • You'll be asked to estimate your order quantity. A rough guess is fine!
  • Printer required. Our system is integrated with UPS, so we'll automatically generate a pre-paid UPS shipping label that you'll need to print out from your home or office.
  • Partial payment. When you place your order, you will make a partial payment roughly equal to half of your order.
  • Be sure to fill out the DVD Titles Worksheet when you place your order. It helps us get the spelling right for each of the titles in your order.
  • USA Express option: You can choose to get your video scanned in our California labs for a faster turnaround. learn more »



  • You ship us your items


  • Use a sturdy box. See our packing tips.
  • Fill your box. You should be sure to use any cases that you have for your video tapes. If none are available, use a plastic bag. Try to fill your box with extra newspaper or other padding so that your tapes aren't jostled in transit.
  • Label your video tapes to correspond to the DVD Titles Worksheet you filled out when you placed your order. We'll make sure that information is reflected in the final navigation menus of your finished DVD.
  • Drop off your box at a UPS location. Your order is tracked from the minute you hand it to UPS.
  • We'll send you an email when we receive your originals.
  • We will handle the rest of the shipping for your order, which will include transporting it via air freight (the most secure form of shipping in the world), to and from our scanning facility in Bangalore, India. read more about our safety »



  • We scan your video


  • Your video will be inspected. ScanCafe will not repair video tapes that are damaged to the point of unplayability in our reference equipment.
  • We will then digitize and transfer your video tapes onto DVD.
  • If more than one of your tapes can fit onto the same DVD, without sacrificing quality, we will do so for you at no charge.



  • We ship your order to you


  • After your order is digitzed, you will not need to review it (as you do with photos here at ScanCafe). It will be completely processed.
  • After your order is processed, we compress it ("burn" it) onto an archival-quality Video DVD, which should be playable on computer and nearly any recent-model DVD player.
  • The return shipment is sent via UPS and is also trackable during the entire trip to your door. You have the option to request signature delivery at time of final checkout.



  • You enjoy & share!


  • Your Video DVD will not be copy-protected, so you are free to make copies for friends. That will, however, require knowing how to "burn" DVDs and appropriate "ripping" software. You may find it more convenient to order duplicate DVDs when you place your order.
  • As your Video DVD is in Standard Definition resolution, and also given the resolution limits of most video tape media, we recommend that you view your DVD on a standard TV (not an HDTV) if at all possible.

     

  • More questions? read the FAQ »
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