Archive for the ‘Services’ Category

ScanCafe TIFF offering and pricing: no hidden fees

Hi Folks, We have had some questions recently from customers about our .TIFF offering and associated pricing, thanks in part to more misleading marketing tactics by DigMyPics. I would like to take a moment to succinctly describe how the offering works. But first, let me state the following: TIFF is a very high end file […]

Response to negative marketing tactics from “competitors”

Hi all. Sorry I have not written in a couple of weeks. My wife said we needed a vacation. Having been married for nearly 5 years, I know when to listen to my wife (usually). During the time off, an interesting topic came up from a reporter as to why we have not been more […]

How we started ScanCafe

When I was at business school, my buddy Laurent, who is from Switzerland, had to attend his grandfather’s funeral back in Lausanne. His grandfather was the de facto family archivist (every family has one, whether they recognize it or not) and the family was unsure of what to do with the dozens of photo albums […]

Why we do what we do

I was speaking with a free lance editorialist the other day and he was asking me about the value proposition that ScanCafe provides; he kept asking questions about price and ease of use. Initially, my response was “yes, we are the market leader – by far – in pricing and NO ONE comes close in […]

Essence of a CEO’s job

I was in the customer service office the other day (which drives our stellar reps, Melissa and Anjuli nuts) just sort of kicking around – and I fielded a telephone call from a customer. I try to do this a few times a week; for one, it keeps me in tune with the types of […]