Archive for the ‘Services’ Category

Holiday Shipping Dates at ScanCafe

Please note: customer service inquiries are answered fastest at admin@scancafe.com. We will also have special holiday customer support hours from 7am to noon, PT, on December 24th. There are 4 kinds of holiday-related ScanCafe gifts that we can deliver by December 23, 2010, depending on when you place your order: GIFT DELIVERY REQUIREMENTS ScanCafe standard [...]

Web Site Redesign, Phase 1

As you may have already noticed, this week we introduced an entirely new look and feel to the website. There were more than a few reasons for this, including lots of feedback from our customers, which led to not just a change in the way the site looks but also in what’s on it. The [...]

Easier Than Hanging Lights, And It Lasts Forever

Well, it is definitely that time of year again.  I spent the past weekend peppering my house and landscaping with little white lights (how much do we enjoy unknotting those things from last year; I swear I packed them nice and neat) and the air is ringing with the sound of the holidays. This year [...]

A great photo – that could have been greater

I thought I would take a moment to pass on a great photo related story from our PepCom experience.  But first, let me recommend eating at the Extra Virgin in the West Village – Wade was so impressed with the Gazpacho that he took a photo of it. Anyway, I was speaking with a nationally [...]

UPS: now go do, that voodoo, that you do, so well.

We knew before we launched ScanCafe that the care and safety of customer orders would be paramount to success. Therefore, we spent the better part of a year (2006) and a couple of hundred thousand dollars of our own money investing in the logistics and support processes that are so critical to our success. We [...]