When I was at business school, my buddy Laurent, who is from Switzerland, had to attend his grandfather’s funeral back in Lausanne. His grandfather was the de facto family archivist (every family has one, whether they recognize it or not) and the family was unsure of what to do with the dozens of photo albums [...]
I was speaking with a free lance editorialist the other day and he was asking me about the value proposition that ScanCafe provides; he kept asking questions about price and ease of use. Initially, my response was “yes, we are the market leader – by far – in pricing and NO ONE comes close in [...]
I was in the customer service office the other day (which drives our stellar reps, Melissa and Anjuli nuts) just sort of kicking around – and I fielded a telephone call from a customer. I try to do this a few times a week; for one, it keeps me in tune with the types of [...]
